FAQ :

Frequently Asked Questions

Support for all Dillobits Software products is provided by email.

Please check our Frequently Asked Questions before emailing support, as your question may be answered there.

When requesting support, please include:

• The product name and version number
  Example: YATS32, Version 8.1.52
• Your operating system and any service packs
  Example: Windows™ XP Pro, service pack 2
• Your order number, if applicable
  Customers receive priority support - order number needed to verify customer status. Support for unregistered users provided as time allows.
• Whether you can reproduce the problem, and if so, the steps needed to reproduce it
• A detailed description of the problem
  Please include as much information as you can, so that we might resolve your problem as quickly as possible.

For other contact information, please see our Contact webpage.